NCERT Solutions for Class 10 Economics Chapter 5
NCERT Solutions for Class 10 Economics Chapter 5 Consumer Rights in PDF form is given below, questions of this chapter will not be asked in board examination, this is only for project work in session 2020-21.
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Class: | 10 |
Subject: | Social Science – Economics |
Chapter 5: | Consumer Rights |
NCERT Solutions for Class 10 Economics Chapter 5 in PDF
NCERT Solutions for Class 10 Economics Chapter 5 in PDF form is given below. Questions of this chapter will not be asked in board examination. It is just for project work and extra knowledge based chapter. Download NCERT Books based on latest CBSE Syllabus and new Offline Apps for new academic session 2020-21.
NCERT Solutions for Class 10 Economics Chapter 5
What are the different ways of exploitation of consumers in the market?
The different ways of exploitation of consumers in the market are:
Higher price
Quality lapse
Underweight & under measurement
False information and promises
Poor after sale service
Rude behavior
Inadequate safety measures
Market malpractices such as adulteration black marketing, duplicate articles etc.
What are the certifications for Quality assurance?
The certifications for Quality assurance are:
ISI Mark
AGMARK
HALLMARK
What is the difference between consumer protection council and consumer court?
The consumer protection council promotes and protects the various rights of the consumer.
The consumer court is made to hear the cases regarding a consumer complaint.
Consumer protection council is an advisory body, while consumer court is a quasi-judiciary body.
What are the reasons for exploitation of consumers?
The reasons for exploitation are as follows:
Lack of awareness
Lack of information about goods & markets
Limited supplies and competitions.
Lack of government support to consumers
Lack of interest on the part of the consumers in responding
Inadequacy of consumer movement
Important Terms related to Consumer Rights
Consumer is a person who buys and uses a good or service from the market after making
a payment.
COPRA: The consumer Protection Act enacted by the government of India on 24th December 1986.
Right to information act 2005: This act gives rights to the citizen to have information about the government departments, their policies practices and procedures.
MRP: It is the maximum retail price printed on packages goods. The seller cannot charge more than this price.
ISI Mark: a certification mark for industrial products in India developed by the Bureau of Indian Standards.
AGMARK: A certification mark employed on agricultural products in India by the directorate of Marketing and Inspection
Hallmark: An official mark struck on items made of precious metals like gold silver platinum etc.
Consumer Forum: The consumer movement in India has led to the formation of various organizations locally known as consumer forums or consumer protection councils. They guide consumers on how to file cases in the consumer court.
Consumer Rights under the COPRA
Consumer Rights under the COPRA are:
RIGHT TO SAFETY
RIGHT TO INFORMATION
RIGHT TO CHOICE
RIGHT TO BE HEARED OR
RIGHT TO REPRESENTATION
RIGHT TO CONSUMER EDUCATION
RIGHT TO SEEK REDRESSAL
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Important Questions on Class 10 Economics Chapter 5
Example: The ISI and Agmark logos are a proof of quality certification on certain classes of products. Consumer must look for such certifications while purchasing items requiring these marks.
Lack of self-awareness and knowledge of consumer rights among buyers.
Improper and inadequate governance by monitoring committee of rules and regulations.
There is no fixed law for quality and rate.
Misleading advertising in the media and major uneducated population.
Consumers are scattered over large areas.
The main reason for exploitation of consumers is the lack of knowledge. Several consumers do not have the knowledge about the price, quality, services related commodities.
Checking expiry dates of the products before purchasing.
Paying no more than the maximum retail price printed on the goods.
Asking for a bill/printed receipt for the goods I purchased.
Shopping with mind open and not buying defective products, and registering a complaint with a consumer forum or court in case a seller refuses to take responsibility for an adulterated or flawed product.
To check if the product is of standard quality and is has necessary certifications.
To be updated with all the information and facts about a product or service and keep in mind the safety as well.