Class 12 Business Studies Chapter 8 MCQ and Important Questions of Controlling updated for new academic session 2022-2023 CBSE and State board. Students of Class 12 Business Studies can take help from the MCQ and Extra Questions for chapter 8 during the exams. Class 12 Business Studies Chapter 8 Solutions.
Class 12 Business Studies Chapter 8 MCQ
Q1
Controlling function of an organization is
[A]. Backward looking
[B]. Forward looking
[C]. Both [a] and [b]
[D]. None of the above
Answer: Option C
Explanation:It will be unwise to assume that controlling is backward looking.
Q2
Controlling function of management cannot be performed without
[A]. Planning
[B]. Delegation
[C]. Suspension
[D]. Communication
Answer: Option A
Explanation:Planning provides the basis for controlling.
Q3
An efficient control system has the following advantages
[A]. Judges accuracy of standards
[B]. Accomplishes organizational objectives
[C]. Boosts employee morale
[D]. All of the above
Answer: Option D
Explanation:All of the above.
Q4
While of the following is not a feature of controlling?
[A]. Controlling is a continuous process.
[B]. Controlling is goal oriented.
[C]. Controlling is a negative process
[D]. Controlling is backward looking
Answer: Option D
Explanation:Controlling is both forward looking and backward looking.
What is Controlling?
Controlling means ensuring that activities in an organization are performed as per the plans. It ensures that an organisation’s resources are being used effectively and efficiently for the achievement of suitable goals. It can be defined as comparison of actual performance with the planned performance.
Q5
Controlling is performed at
[A]. Top level
[B]. Middle level
[C]. Lower level
[D]. All levels
Answer: Option D
Explanation:Controlling is basically a measure of putting managers and the workers on the right track. Hence, it is required at all levels.
Q6
In controlling actual performance is compared with
[A]. Average performance
[B]. Standard performance
[C]. Performance of other companies
[D]. Performance of co-workers
Answer: Option B
Explanation:The basic definition of controlling spells out this fact.
Q7
An effort to control everything may end up at controlling nothing. This statement is
[A]. True
[B]. False
[C]. Partially true
[D]. Never true
Answer: Option A
Explanation:This is called controlling at strategic point.
Q8
The statement at point number 7 above suggests
[A]. Critical point control
[B]. Management by exception
[C]. Dictatorship
[D]. Laissez- faire
Answer: Option B
Explanation:Only exceptional deviation should be drop to the notice of the management.
Features of Controlling
- Controlling is a goal oriented function
- Controlling is an all pervasive function
- Controlling is a continuous function
- Controlling is both a backward looking as well as forward looking function
- Controlling is a dynamic process
- Controlling is a positive process
Q9
Which function is the end of management cycle.
[A]. Planning
[B]. Controlling
[C]. Directing
[D]. None of the above
Answer: Option D
Explanation:The management cycle is continuous process.
Q10
Controlling is preceded by ………. function and succeeded by ……….. function.
[A]. Planning , directing
[B]. Planning, supervision
[C]. Planning, follow up
[D]. Planning, planning
Answer: Option D
Explanation:Planning precedes and succeeds controlling because these are continuous functions.
Q11
Controlling is a …… activity.
[A]. One time
[B]. Full- time
[C]. Continuous
[D]. None of the Above
Answer: Option C
Explanation:After accomplishment of tasks, deviations are noticed and suitable corrective action taken and again new plans are prepared.
Q12
Controlling is like post- mortem of events. This statement is often said because
[A]. We have to look into the past to find deviations
[B]. We have to think of the future
[C]. Both [a] and [b]
[D]. Controlling is related to planning
Answer: Option A
Explanation:Post – mortem means finding the reason for death and assessing the possible reason. So is controlling.
Importance of Controlling
- 1. Controlling helps in achieving organizational goals
- 2. For Evaluating/Judging accuracy of standards
- 3. Making efficient use of resources
- 4. Improves employee’s motivation
- 5. Facilitating Coordination in action
- 6. Ensuring order and discipline
Q13
Once controlling is done, managers can sit back and need not supervise the workers.
[A]. True
[B]. False
[C]. Partially true
[D]. None of the above
Answer: Option B
Explanation:It is because workers will become sloppy and unmindful.
Q14
How many steps are there in the process of controlling
[A]. Two
[B]. Three
[C]. Four
[D]. Five
Answer: Option D
Explanation:These steps are establishment of standards, measurement of actual performance, and comparison of actual performance with standard performance, finding deviations and taking corrective action.
Q15
Deviations could be rectified by
[A]. Lowering the standards, if required
[B]. Educating the workers
[C]. Providing training to workers
[D]. All of the Above
Answer: Option D
Explanation:All of the Above
Q16
If systems are properly developed, controlling could become a one time function.
[A]. True
[B]. False
[C]. Partially true
[D]. True subject to certain conditions
Answer: Option B
Explanation:Controlling is a continuous function.
Limitations of Controlling
- Little control on external factors
- Resistance from employees
- Costly affair
- Difficulty in setting quantitative standards
Q17
The responsibility of controlling lies with which level?
[A]. Top Level
[B]. Middle Level
[C]. Lower level
[D]. All levels
Answer: Option D
Explanation:It is because controlling is progressive function.
Q18
The classification of deviations into major and minor varies with the type of organization and the kind of deviation.
[A]. True
[B]. False
[C]. Partially true
[D]. True subject to certain conditions
Answer: Option A
Explanation:What is major deviation for one organization could be minor for another organization. A 1% increase in stationery expenses could be minor for an NGO but major for large organization.
Q19
Which of the following is not a step of controlling
[A]. Setting standards
[B]. Delegating authority
[C]. Finding deviation
[D]. Fixing responsibility
Answer: Option B
Explanation:Delegation is a element of organizing function.
Q20
Controlling function is the most important function of management.
[A]. True
[B]. Partially True
[C]. False
[D]. True subject to certain conditions
Answer: Option C
Explanation:Every function has unique value in the management process. For example – if there is no staffing function, how will the organization run. If there is no planning how come comparison be made?
Relationship between Planning and Controlling
Planning and controlling are interrelated and infact reinforce each other in the following manner:
- Planning is pre-requisite for controlling.
- Planning is meaningless without controlling.
- Effectiveness of planning can be measured with the help of controlling.
- Planning and controlling both are forward looking.
- Planning and controlling are both looking back.
What are some important precautions to be undertaken before attempting MCQs?
The common mistake committed by most important is to jump to a conclusion before verifying all the options. Therefore all options should be read carefully before writing the answer.
Can a question be asked involving 2 topics?
Yes, for example the topics planning and controlling are inter-related. Similarly the principles of Fayol and some of the principles of organising (chapter 6 class 12th business studies) are similar in nature. Therefore, a question can be asked relating to both the topics.
Is there negative marking in MCQs?
So far as CBSE examination for class 10th and 12th are concerned, there was no negative marking. However, in certain examinations like CPT (Common Proficiency Test) conducted by the Institute of CA (Now CA foundation) exam, there used to be a deduction of 25 percent marks for wrong answer to a particular question.